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23rd January, 200616th January, 2006
Has the web killed customer service?
There is no doubt that the Internet has changed our lives, mostly for the better...
The Digital Butler
There is a new woman in my life. Despite being from Bavaria her English is very good, although her conversation seems limited to travel and turning things on and off...
19th December, 200512th December, 2005
2005 a Google-tastic year
This being my last column before the annual turkey genocide, tradition dictates I review the technology year that is about to pass...
Is Web2.0 the new dotcom?
As you probably know, the first release of anything usually sucks...
5th December, 200521st November, 2005
Wiki-diddling
As we all know, history is written by victors, but will Wikipedia win its battle for the truth...
SMS - 2B or Nt2b?
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14th November, 20054th November, 2005
When is a CD not a CD ?
When is a CD not a CD? According to Philips, inventor of the music CD format, it is only a "CD" when it has their CD logo on it...
Newsletter Genocide
There is no environment more hostile to direct marketing than the inbox...

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